1. Eligibility for Returns
At Bharat Global Publications, we want you to be fully satisfied with your purchase. If you receive a defective, damaged, or incorrect book, you may return it under the following conditions:
- The book must be returned within 7 days of delivery.
- The book must be in its original condition (unused and undamaged).
- Proof of purchase (order receipt or invoice) is required.
2. Non-Returnable Items
Some items cannot be returned, including:
- Books purchased under special discounts or clearance sales.
- eBooks and digital publications.
- Personalized or signed copies.
3. How to Initiate a Return?
To request a return, follow these simple steps:
- Email us at bharatglobalpublications@gmail.com with your order details.
- Attach images of the damaged or incorrect book (if applicable).
- Our team will review your request and provide return shipping details.
4. Refund Policy
Once we receive your returned book, we will inspect it and process the refund within 5-7 business days. Refunds will be issued as:
- Store credit for future purchases.
- Original payment method refund (where applicable).
5. Exchange Policy
If you wish to exchange your book for a different title, you can do so by returning the original book and placing a new order. The difference in price (if any) will be adjusted accordingly.
Need Help?
Contact our support team at bharatglobalpublications@gmail.com or call +91 8882291718.